Terms and Conditions of Sale

The rules for ordering with confidence

These General Terms and Conditions of Sale (GTC) govern the contractual relations between Cartoon Toi , hereinafter referred to as "the Seller", and any natural or legal person wishing to make a purchase on the Cartoon Toi website (hereinafter "the Customer").

1. Purpose

The purpose of these General Terms and Conditions is to define the conditions under which the Seller offers the sale of personalized products to the Customer. Any order placed on the site implies unreserved acceptance of these General Terms and Conditions.

2. Products

The products offered for sale on the site are personalized creations, made according to the instructions provided by the Customer when ordering. The visuals presented on the site are given for information purposes only and are not contractual.

3. Orders

  • 3.1 Order process
    The Customer chooses a product, provides the information necessary for its customization and validates his order. Any validated order is firm and final.
  • 3.2 Information provided
    The Customer undertakes to provide accurate and complete information. The Seller shall not be held liable for any delays or errors due to incorrect or incomplete information.

4. Rates

Product prices are indicated in euros, all taxes included (TTC), excluding delivery costs. The Seller reserves the right to modify its prices at any time, but the products will be invoiced at the price in effect at the time the order is validated.

5. Payment

Payment for orders is made using the secure payment methods offered on the site (credit card, PayPal, etc.). The order will be processed only after payment validation.

6. Delivery

  • 6.1 Delivery times
    Delivery times vary depending on the customization requested and the delivery address. These times are given as an indication.
  • 6.2 Delivery method
    The products are delivered to the address indicated by the Customer when ordering. The Seller cannot be held responsible for delivery errors due to an incorrect address.
  • 6.3 Delivery costs
    Delivery costs are specified when confirming the order.

7. Intellectual property

The personalized creations made by the Seller remain his intellectual property. The Customer obtains a right of personal and non-commercial use on the products purchased. Any reproduction, distribution or exploitation for commercial purposes is strictly prohibited without the prior agreement of the Seller.

8. Force majeure

The Seller shall not be held liable for any delay or failure to perform its obligations in the event of force majeure, as defined by applicable legislation.

9. Modification of the T&Cs

The Seller reserves the right to modify these General Terms and Conditions at any time. The applicable General Terms and Conditions are those in force on the date of validation of the order by the Customer.

10. Applicable law and disputes

These General Terms and Conditions are governed by French law. In the event of a dispute, the parties undertake to seek an amicable solution before bringing the matter before the competent courts.

11. Contact

For any questions relating to these General Terms and Conditions, the Customer may contact the Seller by email (hello@cartoontoi.fr)

Update date : January 15, 2025